FONTEL - QUALITY COMMUNICATIONS SOLUTIONS

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ICC was founded in Cerritos, California in 1984. ICC is an independently-owned company that provides hardware to the telecommunications industry. ICC has been supplying solutions to the telecommunications industry for over 20 years, and has grown from what was once a small company to become a major industry player. As part of ICC's ongoing commitment to quality, ICC is registered as a company compliant with ISO 9001 standards. Customer service, quality, and technology are ICC trademarks. ICC has built their reputation on these trademarks, enabling them to provide superior interconnectivity product designs and solutions. ICC stands behind their mission statement.

Quality
ICC products are consistently rated higher in performance and overall value by industry installers. ICC's stringent quality control procedures assure that ICC products have been inspected and/or tested to comply with strict FCC, TIA/EIA, and UL standards. The comprehensive ICC warranty programs confirm that ICC stands proudly behind the ICC products and the products meet or exceed industry standards such as UL, CSA and TIA/EIA. ICC is a proud member of BICSI and TIA/EIA.

Value
ICC's research and development engineers are at the leading edge of the rapidly changing technology, and continue developing applications, procedures, and products to provide flexibility and convenience for our customers. As a result of this unceasing pursuit to exceed customer expectations, ICC products have emerged as “the tools of the trade” throughout the industry by supplying superior performance at extremely competitive prices.

Innovation
ICC has become a highly respected manufacturer of innovative products, by providing peak performance and intelligent solutions to the telecom industry. Throughout the industry ICC is acclaimed as a preeminent source for developing imaginative, precision products engineered to enhance productivity, provide superior quality, and increase efficiency.

Customer Satisfaction
ICC's customer care professionals set the standard for excellence in customer care throughout the industry because they believe customer satisfaction is crucial in a highly competitive marketplace. ICC is taking steps to build even stronger relationships with their distribution partners, and customers by expanding stock availability at ICC and throughout the distributor network allowing ICC to process, fill and ship orders in record time. Product information and assistance from ICC's staff of technical experts and customer service representatives is readily available.

ICC's engineering department designs and develops new product to achieve peak system performance. We make it our business to know the needs of our telecommunications system customers, and ICC even guarantee ICC components with a 30-Year Certified System Warranty. ICC's Quality Control Department inspects and tests every component before it leaves the warehouse to ensure strict compliance to FCC, TIA/EIA, and UL standards. As a result, ICC has one of the lowest defect and return rates in the industry!