Privacy Policy
Effective Date: July 7, 2025
Fontel Inc. values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us—whether as a customer, supplier, or website visitor.
1. Information We Collect
We may collect the following types of information:
a. Information You Provide
- Contact information (name, email address, phone number)
- Business details (company name, job title, shipping and billing addresses)
- Purchase orders, account registrations, and payment information
- Communications via phone, email, or web forms
b. Information Collected Automatically
When you use our website or online portals:
- IP address and browser information
- Device type and operating system
- Page views, usage logs, and site navigation behavior
- Cookies and similar tracking technologies
c. Information from Third Parties
- Customers or vendors when ordering or managing accounts
- Freight or logistics providers to coordinate delivery
- Credit agencies or databases for business account verification
2. How We Use Your Information
Fontel Inc. uses collected information to:
- Process and fulfill orders
- Provide customer service and technical support
- Communicate with you about transactions, promotions, and updates
- Improve our website, systems, and services
- Manage business relationships with vendors, partners, and resellers
- Comply with applicable legal, tax, and regulatory obligations
3. How We Share Your Information
We do not sell your information.
We may share it with:
- Shipping carriers and logistics companies to fulfill orders
- Payment processors for secure transaction handling
- IT service providers who support our systems and infrastructure
- Authorized partners for service coordination
- Government authorities if required by law (e.g., subpoenas, tax compliance)
All third parties we work with are contractually required to protect your data and use it only for the purposes we’ve authorized.
4. Data Security
We implement industry-standard security measures, including encryption, secure servers, and access controls to protect your personal information.
While we strive to safeguard your data, no system can guarantee complete security. We encourage users to use strong passwords and report any suspicious activity involving their accounts.
5. Your Rights and Choices
Depending on where you reside, you may have the right to:
- Request access to or correction of your data
- Ask us to delete certain personal information
- Opt out of marketing communications
- Object to or restrict how your data is used
- File a complaint with a data protection authority
To exercise these rights, please contact us using the information below.
6. Cookies and Tracking
Fontel Inc. uses cookies and similar technologies to:
- Analyze website traffic and trends
- Remember preferences or login sessions
- Improve website functionality
You can control cookies through your browser settings. Disabling cookies may impact certain features.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill our contractual obligations
- Support customer relationships
- Meet legal and tax recordkeeping requirements
Data no longer needed is securely deleted or anonymized.
8. International Users
Fontel Inc. operates primarily in the United States. If you access our services from outside the U.S., your information may be transferred to and processed in the U.S. or other countries with different privacy laws. We take appropriate steps to safeguard your data during such transfers.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here, with the revised effective date at the top. We encourage you to review this page periodically to stay informed.
10. Contact Us
Fontel Inc.
Attn: Customer Service
804 E Street
Aurora, NE 68818